MEMORIA RETREAT TERMS

RETREAT TERMS AND CONDITIONS

1. Booking

(a) Your booking is not considered definite and no contract will exist until we receive a 50% deposit from you and you agree to these terms and conditions. (b) We do not share customer details with any 3rd parties.

2. Payment

(a) The price is the exact amount to be received by us in US Dollars.

(b) The full payment amount is due 30 days before the first day of the retreat. If you are on a payment plan, the final sum will be automatically withdrawn from your account.

3. Your Travel Arrangements

All travel arrangements prior to landing at La Aurora International Airport for the shuttle pick up that will take all participants to the retreat center is at your responsibility and at your own cost. If you miss the shuttle that we are offering as a part of your all inclusive package deal, you must assume all responsibility to arrive at the hotel where the retreat will be hosted by the first day of the retreat. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. We offer roundtrip shuttling to and from the retreat at specified times and days. If you choose or are unable to participate in the transfer service provided, you will travel to and from at your own cost.

4. Travel Insurance

(a) Travel insurance is highly recommended. If you choose to buy insurance we require that your travel insurance covers the activity of this retreat as well as unexpected cancellation, sickness, losses and all the usual risks. You should bring the policy with you in case of an emergency.

5. Your Health

(a) It is your responsibility to let the organizer's and Instructor know if you have any injuries and to be mindful at all times of your own body’s capability during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately.

(b) It is also your responsibility to consult a doctor to check that you are sufficiently fit and healthy to undertake the dance classes and other physical activities that you may choose to do whilst on the retreat.

(c) Please advise us of any mental or physical health conditions and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist and in the interests of your wellbeing, or others, we may decline your stay at our retreats.

(d) Whilst all measures are taken to ensure a high standard of health and safety, we are situated in a location where the land may be uneven and we shall not be responsible for any injuries caused by uneven terrain.

(e) Women who are 12 to 28 weeks pregnant should provide a letter from their health practitioner specifying that they are fit to travel and able to engage in the activities that we provide.

6. Cancellation by you

(a) You (or any member of your party) may cancel your booking at any time, provided that the cancellation is made by the person submitting the booking form and is notified to us in writing.

50% refund for cancellation 30+ days before retreat start date.
No refunds are available days -30 days before the event.

However, if another person can be found to take your place, then we may offer you a refund at our discretion.

(b) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your insurance.

7. Amendments by us

Occasionally, changes may have to be made (e.g., instructors, class times or other arrangements), which we reserve the right to do at any time. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible if there is time before your departure.

8. Cancellation by us

We reserve the right in any circumstances to cancel a retreat. In particular our retreats require a minimum number of at least 75% of the participants to have booked by 30 days before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you.

9. Our liability to you

(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.

(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.

(c) We are not liable for any injuries you may incur. All offerings you partake in that are offered during the retreat are taken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.

10. Group Bookings

Where a booking is made on behalf of several individuals the booking is conditional on the person(s) paying having authorization from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each member of the group as though they had paid for their own retreat individually and directly to us.

11. No Liability for possessions

(a) You will be given your own personal key to your room and each room comes with a safe box inside. It is your responsibility to ensure that your possessions are kept safe at all times.

12. Complaints

If you have a problem during your retreat, please inform the organizer immediately and he/she will endeavor to put things right. Please note that we cannot be responsible for the individual behavior of any group member or other guest sharing your accommodation.

13. Privacy Policy

We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested. This information is used only for

administration of the site system and in the compilation of statistics used by us to assess the use of the site. This privacy policy does not cover the links within this site linking to other sites.

14. Photography

I, for good and valuable consideration, the receipt of which is hereby acknowledged, hereby irrevocably authorize El Suchi and Efstratia Mantzouranis to use photographs of me and or my property and authorize him and his assignees, licensees, legal representatives and transferees to use and publish (with or without my name) photographs, pictures, portraits or images in any and all forms and media and in all manners including composite images or distorted representations, and the purposes of publicity, illustration, commercial art, advertising, publishing (including publishing in electronic form on CDs or internet websites), for any product or services, or other lawful uses as may be determined by the photographer or studio name here. I further waive any and all rights to review or approve any uses of the images, any written copy or finished product. I am of full legal age and have read and fully understand the terms of this release.

CANCELATION POLICY

I understand that:

Before purchasing a retreat, it is my responsibility to thoroughly read and understand the terms of the cancellation policy

Refunds

50% refund for cancellation 30+ days before retreat start date.
No refunds are available days -30 days before the event.

Remaining Balance for Payment Plans

Remaining balance is due 30 days before the retreat start date.
If you cancel 0-29 days before your retreat start date remaining balance is not refundable

2. Cancellation by you

(a) You may cancel your booking at any time. Cancellation will take effect the day such notification is received by us. If such cancellation is made within less than 30 days before the start of the retreat, we will retain the full amount of the retreat. However, if another person can be found to take your place, then we may offer you a refund at our discretion.

3. Amendments by us

4. Cancellation by us

5. Covid and missing travel documentations

(a). If you do not meet the travel requirement due to your own fault or negligence we are not responsible to offer you a full refund. Meaning, if you arrive at the airport on your departure date without the proper documentation necessary for your flight (proof of covid test results, proper paperwork, and/or expired passport) and cannot travel, we will not issue you a refund.

(b). If you receive a positive covid test result before your departure date and cannot travel, please immediately contact the organizers. With proper communication and proof of your positive test results, we will give you a 50% refund of your total amount paid. We suggest that you do your best to follow covid safety protocols at least 2 weeks prior to your trip so that you may decrease your chances of being infected with the virus.We also suggest purchasing traveling insurance to protect your flight and any other related travel costs and bookings you may have spent in preparation for the trip.

MOVEMENT AND STUDENT WAIVER AGREEMENT

I understand that this retreat will be offering classes that include physical movements. As with any physical activity, the risk of injury, even serious or disabling, is always present and cannot be entirely eliminated. If I experience any pain or discomfort, I will notify the instructor to help modify any movements or actions that do not feel safe or good and listen to my body. I will not push my body too far and will ask for support from the teacher if needed.

Yoga, dance, and breathwork is not a substitute for medical care or diagnosis. Everything we are offering at the retreat can work well in conjunction with traditional medical care. I will practice in any movement or dance classes as well as any physical activities after discussing it with my doctor and gaining their approval. I affirm that I alone am responsible to decide what I will participate in. I hereby agree to irrevocably release and waive any claims that I have now or hereafter may have against Efstratia Mantzouranis, Amy Secada Lopes, or Annika Rech.

I, hereby agree to the following:

1. I am participating in classes offered by movement instructors Efstratia Mantzouranis and Amy Secada Lopes where I will receive information and instruction about how to utilize my body through dance. I understand that dance requires physical exertion which may cause physical injury. I am fully aware of the risks involved.

2. I understand that it is my responsibility to consult with a physician prior to and in reference to my participation in these dance classes. I warrant and represent that I am physically fit and have no medical condition that would prevent my full participation in dance classes.

3. In consideration of participating in this movement retreat, I agree to assume full responsibility for any risks, injury or damages, which I might incur as a result in participating in the dances taught.

4. I knowingly and voluntarily waive any claim I might have against Efstratia Mantzouranis, Amy Secada Lopes, and Annika Rech for injury or damages that I may sustain as a result of participating in this program.

5. I, my heirs or legal representative forever release, waive, discharge and covenant not to sue Efstratia Mantzouranis, Amy Secada Lopes, and Annika Rech for any injury or death caused by their negligence or other acts.

I have read the above release and waiver of liability and I fully understand its contents. I fully and voluntarily agree to the above terms and conditions.